Same-Day Delivery: Order before 2 PM and receive your device the same day, anywhere in Nairobi.
Next-Day Delivery: Orders placed after 2 PM are delivered the following morning.
Nationwide Delivery: We ship to all major towns across Kenya via reliable courier. Allow 1–3 business days.
Pick-Up: Walk into our store at HIDAYA HEIGHT, Kirongothi Street, Eastleigh — Monday to Sunday, 9 AM to 6 PM.
Every product sold at Zizu Phones Limited comes with a warranty. If you experience any issue with your product after purchase:
We accept returns within 7 days of purchase for sealed, unused products. For any concerns, contact us immediately via WhatsApp or visit our store and we'll make it right.
Beyond selling phones, Zizu Phones Limited runs a full iPhone Repair Centre. Our certified technicians handle everything from cracked screens to complex motherboard repairs.
| Screen Replacement | Broken or unresponsive screen — genuine display |
| Battery Replacement | Fast draining, won't charge or random shutdowns |
| Charging Port Repair | Not charging, loose or intermittent connection |
| Speaker & Mic Repair | No sound, muffled audio or voice issues |
| Camera Repair | Blurry, black screen or camera not working |
| Face ID & Touch ID | Biometric sensor and hardware diagnosis |
| Water Damage Repair | Immediate diagnostics and component drying |
| Network Issues | No service, weak signal, SIM not detected |
| Motherboard Repair | No power, no display, micro-soldering |
| Software & iCloud | iOS restore, software updates, legal iCloud solutions |
| Back Glass Replacement | Cracked back restored to original look |
| Button Repair | Power, volume, home button not responding |
Walk in any day — no appointment needed. Mon–Sun, 9 AM–6 PM.